Radisson Plaza Hotel & Suites – Page 2 – Greenleaf Hospitality Group

Banquet Server | PT

Overview

As a banquet server at Greenleaf Hospitality Group, you are an Intention Seeker looking for ways to provide those exceptional and unique services at some of the most important events in people’s lives and careers.  We will train you on the skills needed to set up, serve, interact with guests, understand food and beverage, respond to guest requests, and anticipate guest needs.  You will do this daily as part of a larger team that is committed to respecting and supporting each other, providing friendly and memorable interactions with our guests, and having fun. 

What You’ll Be Doing

  • Serving guests at events through activities including but not limited to:
    • Carrying trays
    • Serving meals
    • Servicing buffets
    • Clearing dishes
    • Replenishing beverages
    • Butler service
    • Bartending
  • Set up for events through activities including but not limited to:
    • Placing out tablecloths, napkins, place settings, guest provided items, condiments, centerpieces etc
    • Setting up and designing or decorating buffets and other food and beverage stations.
  • Interact with guests in a friendly, engaging, and knowledgeable manner.
  • Respect and support fellow team members.
  • Maintain a safe and clean work environment.
  • Take direction well from several different sources.
  • Work well both independently and as a team.
  • Work quickly and efficiently in a fast paced, high energy environment.
  • Be productive and proactive in providing personalized guest experiences.
  • Respond to all guests’ requests in a way that exceeds their expectations.
  • Uphold service standards outlined in training.
  • Assist in other Food and Beverage outlets, as needed, filling roles of host, server, and/or bartender.

Banquet Setup | PT

What You’ll Be Doing

 

Responsibilities may include, but are not limited to:

  • Read and interpret banquet event orders (BEO’s) and diagrams in order to effectively stage events with tables, chairs, risers, dance floor, podiums and other meeting / banquet room equipment for a wide variety of events.
  • Set up and troubleshoot projection, wireless internet, sound and lighting.
  • Effectively communicate and greet guests to create positive and memorable experiences.
  • Must have knowledge of daily scheduled group functions, times, and locations to effectively be punctual and available during program breaks and intermissions.
  • Remain positive and pleasant.
  • Have open communication and dialogue with team members.
  • Prioritize, organize, and follow through.
  • Follow directions.
  • Focus attention on details.
  • Adhere to timeliness in completion of set ups.
  • Adapt to priority changes of work flow or requirements.
  • Operate and remain extremely alert while operating designated equipment, machinery and tools.
  • Endure physical movements in performing job functions.
  • Work cohesively with other departments and coworkers as part of a team.
  • Abide by all safety guidelines.
  • Follow all Greenleaf Hospitality Group policies and procedures.

Nail Technician | Blush Salon + Spa

Overview

Blush Salon And Spa is looking for a nail technician to add to our team. In this role it will be your job to look after your clients nails with manicures, pedicures and other nail treatments. Your tasks will include maintaining the nail bed, giving exceptional hand and foot massages, applying various nail treatments and extensions as well as specializing in nail art.

What You’ll Be Doing

Responsibilities may include, but are not limited to:

  • Performing manicures and pedicures
  • Will need to examine and evaluate the condition and appearance of nails to provide advice on proper nail care
  • Using special tools and electrical equipment on nail enhancements
  • Maintaining safe work practices and hygiene standards
  • Providing advice about nail products
  • Ability to answer client questions and teach them how to maintain the treatments that you apply to their nails
  • Greet everyone in salon with integrity, courtesy, and a friendly smile
  • Display confidence and professionalism at all times
  • Interact cooperatively with other team members to provide a seamless customer experience
  • Present an exemplary professional standard in dress, personal grooming, hairstyle, makeup, language and healthy lifestyle
  • Anticipate the needs of the guests and provide them with utmost assistance
  • Ability to educate guest on the services and products needed to properly maintain the looks and goals of each guest.
  • Ability to have flexibility and effectively multitask
  • High level of organizational skills
  • When not servicing clients, tend to additional job responsibilities
  • Maintain high energy in order to work effectively in a fast paced environment
  • Complete each service within the time frame designated for our level
  • Continuously promote yourself, the spa, and the salon to ensure that you are growing productively
  • Maintain opening and closing duties
  • Practice the highest standard of sanitation and tidiness
  • Maintain acceptable level of cleanliness of workstation, surrounding area, and equipment as required by law
  • Follow health code procedures, including equipment sanitization/ sterilization
  • Maintain towels, supplies, and environment
  • Participate in all coaching, salon/ company meetings, and training sessions
  • Know pricing, services, and policies of the Salon + Spa and have the ability to sell and upgrade
  • Follow Greenleaf Hospitality Group procedures
  • All other duties that the Spa General Manager has set forth

Facilities Manager – Kalamazoo Country Club

Overview

The Facilities Manager is responsible for overseeing the day-to-day maintenance, operations, and improvement of all facilities, landscaping, and equipment at the Kalamazoo Country Club. This role ensures a safe, functional, and aesthetically pleasing environment for members, guests, and staff, while adhering to the highest standards of quality and efficiency. The Facilities Manager works closely with other department heads to support the club’s overall operations and member experience.

What You’ll Be Doing

May include, but not limited to:

 

Facilities Maintenance & Operations

  • Oversee the maintenance, repair, and operation of all club facilities, including the clubhouse, dining areas, recreational spaces, and parking areas.
  • Develop and implement a comprehensive preventative maintenance program for buildings, equipment, and grounds.
  • Manage HVAC, plumbing, electrical systems, and other mechanical systems to ensure optimal functionality and efficiency.
  • Coordinate with vendors and contractors for repairs, upgrades, and renovations.
  • Respond promptly to emergency maintenance issues, including weather-related damages and system failures.
  • Oversee the custodial staff to ensure all facilities environments are kept clean and safe for all members and guests.

Safety & Compliance

  • Ensure all facilities comply with local, state, and federal regulations, including safety, health, and environmental standards.
  • Conduct regular safety inspections and implement corrective measures as needed.
  • Maintain accurate records of inspections, maintenance, and repairs.

Budget & Financial Management

  • Prepare and manage the facilities maintenance budget, ensuring cost-effective use of resources.
  • Monitor expenditures for repairs, supplies, and equipment, ensuring adherence to the approved budget.
  • Identify opportunities to reduce costs through energy-efficient and sustainable practices.
  • Propose, justify, and implement capital projects.

Team Leadership

  • Recruit, train, and supervise the facilities team, ensuring high performance and accountability.
  • Schedule and assign tasks to staff, monitor progress, and evaluate performance.
  • Foster a positive, collaborative work environment focused on excellence in service delivery.

Event Support

  • Collaborate with the events team to ensure facilities are prepared and well-maintained for events and gatherings, including weddings, banquets, and tournaments.
  • Manage setup and breakdown of facilities as required for club activities and events.
  • Strategic Planning
  • Develop and execute short- and long-term plans for facilities improvements and upgrades.
  • Provide recommendations to the Director of Facilities and General Manager for facility enhancements to improve member satisfaction.

Hairstylist | Blush Salon + Spa

Overview

Are you a passionate, growth-minded stylist with an established clientele, ready to focus solely on your craft while being fully supported behind the scenes?

At Blush Salon + Spa, we’re looking for a professional hairstylist who is seeking more than just a chair—we’re looking for someone ready to invest in their long-term career and be a part of something exceptional. We offer a refined and inspiring environment designed to help you elevate your artistry, grow your personal brand, and be surrounded by a team that thrives on collaboration, education, and leadership.

What You’ll Be Doing

  • Greet everyone in salon with integrity, courtesy, and a friendly smile
  • Display confidence and professionalism at all times
  • Interact cooperatively with other spa team members to provide a seamless customer experience
  • Present an exemplary professional standard in dress, personal grooming, hairstyle, makeup, language and healthy lifestyle
  • Anticipate the needs of the guests and provide them with utmost assistance
  • Ability to have flexibility and effectively multitask
  • High level of organizational skills
  • When not servicing clients, tend to additional job responsibilities
  • Maintain high energy in order to work effectively in a fast paced environment
  • Complete each service within the time frame designated for our level
  • Continuously promote yourself, the spa, and the salon to ensure that you're growing productively
  • Maintain opening and closing duties
  • Practice the highest standard of sanitation and tidiness
  • Maintain acceptable level of cleanliness of workstation, surrounding area, and equipment as required by law
  • Follow health code procedures, including equipment sanitization/ sterilization
  • Maintain towels, supplies, and environment
  • Participate in all coaching, salon/ company meetings, and training sessions
  • Know pricing, services, and policies of the Salon and have the ability to sell and upgrade
  • Follow Greenleaf Hospitality Group procedures
  • All other duties that the Spa General Manager has set forth

IT Infrastructure & Security Manager

Key Responsibilities

May include, but not limited to:

  • Lead and Mentor: Manage a small team of infrastructure professionals, providing guidance, support, and technical direction.

  • Hands-On Engineering: Design, implement, and maintain networking, server, and security systems—primarily working with Juniper networking gearRuckus wireless infrastructure, and Palo Alto firewalls.

  • Infrastructure Strategy: Collaborate with senior leadership to define infrastructure roadmaps and support business growth and resilience goals.

  • Security Oversight: Own and maintain core infrastructure security practices, including firewalls, access controls, network segmentation, and endpoint protection.

  • Monitoring and Incident Response: Oversee monitoring tools, respond to incidents, and lead root cause analysis efforts to drive continuous improvement.

  • Documentation & Standards: Ensure system documentation is up to date and that best practices and policies are enforced across the infrastructure footprint.

  • Vendor & Project Management: Manage relationships with key technology vendors, and lead or contribute to infrastructure-related projects.

brick + brine Supervisor

What You’ll Be Doing

  • Follow all Greenleaf Hospitality Group policies and procedures
  • Prioritize and organize work assignments and be able to delegate
  • Direct performance of assigned staff and follow up with corrections where needed
  • Motivate staff
  • Ascertain staff to form cohesive team
  • Ability to clearly think, analyze and resolve problems, while exercising good judgment
  • Accuracy to details
  • Endure abundant physical movements in carrying out job duties
  • Ensure security of storage and access to hotel property
  • Work without direct supervision
  • Knowledge of daily scheduled group functions, times, locations and amount of people 
  • Communicate effectively with guests, management and coworkers to their understanding
  • Strong presence on the floor
  • Resolve any guest issues that may occur, leaving the guest with a positive experience
  • Ensure that all associated are being productive and providing personalized guest experience
  • Create brand loyalty through the guest service experience and product value
  • Responsible for a smooth, positive flow of the business with regards to both internal and external guests
  • Build an engaged culture through recognition of individual talents and contributions
  • Train and job coach front staff
  • Continuous improvement of employee engagement to ensure retention
  • Hold associated accountable to standards, communicate to manager if situations arise that may require counseling and participate in counseling
  • Confidence and willing to take charge of any situation, including opening and closing, scheduling, and answering questions
  • Communicate to staff the vision and daily goal of restaurant and Greenleaf Hospitality Group
  • Hold effective team huddle. Go over any special instructions and/or changes needed for the shift
  • Staff schedule and labor expense control
  • Connect with teammates personally to build positive and trusting relationships
  • Maintain a clean restaurant
  • Communicate effectively and in a timely manner
  • Be available to all associates to answer questions, guide, and support them

2nd Shift Facility & Maintenance Technician | FT

What You’ll Be Doing

  • Maintain professionalism and provide courteous service.
  • Engage in team and department meetings.
  • Practice effective time management and prioritization of duties pertaining to each individual property.
  • Monitoring inventories as needed to fulfill daily duties.
  • Maintain all public spaces, mechanical equipment as needed.
  • Perform and supervise maintenance related repairs
  • Perform Inspections and Preventative Maintenance to ensure all equipment is functioning properly.
  • Maintain the hotel’s appearance, with quality and attention to detail from a guest and tenant perspective always in mind. 
  • Review daily work orders and provide reports
  • Ensure all projects are completed on time, exercising a sense of urgency to best accommodate guests/tenants.
  • Understand and practice proper lock out-tag out procedures in accordance with OSHA standards.
  • Maintain a safe and clean working environment.
  • Perform day to day business making decisions with integrity, on behalf of the company, team and guests/tenants.

Valet & Guest Services Attendant | PT

What You’ll Be Doing

  • Drive company shuttle as needed and maintain vehicle cleanliness
  • Maintain general knowledge of hotel amenities, local attractions, and events
  • Valet park guest vehicles while following safety procedures, applicable laws and ordinances
  • Escort guests to their car, room, or outlet
  • Deliver packages, amenities, etc. to guest rooms
  • Assist guests with luggage
  • Push bell cart
  • Keep track of shuttle log and plan departure and arrival times accordingly
  • Greet guests and open doors as they enter and exit the hotel
  • Store guest luggage in an organized fashion
  • Staff coat room for events
  • Assist guests with removing luggage from their vehicles
  • Direct guest to the Front Desk to check in
  • Assist guests with knowledge about outlets and amenities in order to cross-sell
  • Maintain vehicle cleanliness
  • Strong analytical and navigation skills
  • Able to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances
  • Hold luggage with proper security precautions
  • Drive the shuttle to and from the airport
  • General area attractions and hotel knowledge
  • Maintain an open communication line through all shifts

Master Maintenance Technician | HVAC

What You’ll Be Doing

Leading a team and/or perform some or all of the duties listed below:

  • Training staff in department on areas of expertise which includes mentoring an Apprentice.
  • Performing preventative maintenance on building systems, plumbing, electrical, mechanical and control systems and related components.
  • Repairing and maintaining a variety of mechanical systems and components for safety, reliability and efficiency.
  • Helping the team maintain services and monitor operation of HVAC equipment, mechanical systems, refrigeration and/or cooling systems. (HVAC and refrigeration systems operation for general areas and kitchens.)
  • Identifying repair and maintenance projects requiring the assistance of contractors or vendors; may participate in estimates and evaluations of project costs; monitoring work of vendors and/or contractors.
  • Accessing and making adjustments to computerized control systems for the building management systems. (Inncom, TRANE, Niagara4)
  • Accessing CMMS system for corrective and preventative maintenance tasks; tracking and closing assigned work orders; may monitor work orders assigned to the department and assist teammates in managing and completing work orders.
  • Maintaining a broad working knowledge of materials, systems and code requirements related to maintenance of hospitality facilities.
  • Responding to emergencies and closures, including adverse weather, to ensure that all facilities are protected and remain operational.
  • Knowing and understands all safety procedures of the facility.
  • Training less-skilled staff on safety procedures related to maintenance operations.
  • Assisting in safety inspections.
  • Maintaining appropriate records and reports.
  • Performing other duties as assigned.

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Wings Event Center • Radisson Plaza Hotel • Wings West

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