A Little About Us

Tim is a proud alumnus of Western Michigan University, where he earned a bachelor’s degree in Sales and Business Marketing. Shortly after graduation, he began his career with Greenleaf Hospitality Group as a Corporate Sales Manager at the Radisson Plaza Hotel at Kalamazoo Center. Over the past 21 years, Tim has held five different roles within the organization, culminating in his appointment as Chief Executive Officer in 2018.

Tim is dedicated to creating experiences and an environment where everyone feels welcome, whether it’s our fans, members, guests, or employees. Greenleaf Hospitality Group is a place people are proud to be part of.

Depending on the season, Tim can be found cheering on his son, Gavin, on his soccer or basketball team. He and his family love staying active in the community, often attending WMU sporting events, K-Wings games, and enjoying great meals in Downtown Kalamazoo. And, of course, whenever he gets the chance, you’ll find Tim out on the golf course.

Extreme Ownership, but he still loves the classic, Good to Great, by Jim Collins

Sarah joined Greenleaf Hospitality in 2017 after a decade at a Chicago marketing agency, where she led strategy development, mobile marketing tours, and sponsorship activations for brands including The Hershey Company, J.P. Morgan Chase, Hostess Brands, and Country Financial. At GHG, she now serves on the executive team and leads the technology services group, driving innovation and operational excellence across the organization. She holds a B.A. in Business Management from Hope College.

To Sarah, being the Host of Kalamazoo means leading with hospitality, empathy, and pride in our community. It’s about anticipating needs, fostering genuine connections, and ensuring every interaction leaves a positive impression. She sees it as both a responsibility and a privilege to help shape how people experience Greenleaf Hospitality Group properties and Kalamazoo.

When Sarah’s not at work, you’ll usually find her spending time with family, trying new recipes, or planning her next travel adventure. She loves being outdoors and finding small ways to stay active. Sarah values time that helps her recharge and energize.

Atomic Habits by James Clear

Stephanie is a graduate of Michigan State University, where she earned a Bachelor’s Degree in Hospitality Business. Her professional experience includes working at hotels and country clubs across Michigan, which ultimately led her to join the portfolio of brands within Greenleaf Hospitality Group.

To be The Host of Kalamazoo means embracing the spirit of hospitality in every interaction. The team welcomes all with genuine care, anticipates needs before they are expressed, and takes pride in highlighting the best the region has to offer. It’s about being ever-ready to serve and creating memorable experiences for guests, members, and the community alike.

Outside of work, Stephanie enjoys spending time with friends and family. She thrives on a little friendly competition, particularly on the sand volleyball court. Her ideal day includes sunshine, time on the water, and the feel of sand between her toes.

The Let Them Theory by Mel Robbins

Ryan has been a dedicated member of the Greenleaf Hospitality Group team for more than 21 years. He began his career as a grill cook at the former Zazios restaurant before advancing into front-of-house, leadership, and management roles. Ryan later led Old Burdick’s as General Manager and went on to serve as Assistant Director and then Executive Director of Food & Beverage for eight years, helping define the organization’s culinary vision, service standards, and team culture.

Throughout his tenure, Ryan has played a key role in several major initiatives, including the opening of Brick + Brine and the revitalization of the iconic Burdick’s restaurant. In September 2025, he was appointed Chief Operating Officer of Food & Beverage, where he continues to drive Greenleaf’s commitment to exceptional hospitality and elevate both guest and team member experiences across all properties.

Before joining Greenleaf, Ryan worked in several local restaurants while attending Western Michigan University, where he discovered his passion for the hospitality industry.

To Ryan, being the Host of Kalamazoo means welcoming every person with genuine warmth, treating them like guests in our own home, and creating memorable experiences that reflect the spirit of our community. It’s about leading with hospitality, building meaningful connections, supporting our local partners, and continually raising the standard of service. Above all, it’s a privilege and a responsibility to help make Kalamazoo a place where guests and team members feel valued, appreciated, and proud to belong.

When he’s not working, Ryan enjoys spending time on the water and making the most of Michigan’s beautiful summers. During the winter, he can often be found on the ski slopes. He also loves coaching his sons’ football, basketball, and baseball teams, traveling with his family, and attending country music concerts.

The One Minute Manager, by Kenneth Blanchard Ph.D.

After graduating from Western Michigan University with a degree in Sales & Business Marketing, Craig spent nearly nine years in the apparel industry, working in procurement for a local family-owned retail chain. He then spent over eight years growing a drop-shipment company, specializing in toy and game distribution for 24 of the world’s largest retailers.

Seeking a return to a more localized and people-focused environment, Craig joined Greenleaf Hospitality Group, where he initially oversaw all hotel and retail operations. He later transitioned to managing facilities across all Greenleaf Companies and now leads the Facilities team, with hospitality and service at the core of everything GHG does.

Being the Host of anything means putting others before yourself. Being the Host of Kalamazoo means that we do that for anyone we come in contact with in an effort to ensure that when anyone thinks of Hospitality in Kalamazoo, they think of Greenleaf Hospitality Group. It means leading with a servant’s heart in everything that you do!

In his free time, Craig brings the same servant-leadership mindset to everything he does—whether supporting his family, engaging with his community, or setting an example through service. He enjoys spending time with his wife and two sons, serving as the family’s main cook, traveling for fun outings, coaching sports, and recently getting involved in Robotics.

Craig is active in the community, serving on several boards including Big Brothers Big Sisters, the American Heart Association Heart Walk for Kalamazoo County, Discover Kalamazoo, and the Discover Kalamazoo Foundation for Tourism. He also enjoys playing tennis and golf.

Focused As A Bee by Jones and Sydney Loflin

Brian Behler holds a Bachelor’s degree in Business Management from Davenport University and brings 35 years of experience in the hospitality industry, a field he is passionate about and dedicated to. Over his career, he has worked in every aspect of hospitality, from line-level roles to supervisory, management, leadership, and executive positions. Brian has a strong focus on operations and sales/marketing within hotels and has spent the last 4.5 years working in the country club and golf side of the business. He has worked with prominent brands including IHG, Hilton, and spent the majority of his career with JW Marriott.

This means welcoming everyone to our community with warm, hospitable charm. Being engaged with the community and opening doors for all to work, live, and play.

Outside of work, Brian prioritizes family, enjoying activities like fishing with his son, golfing, and spending time at the pool. He is active in his faith and church community and enjoys dining out, always seeking new culinary experiences. Brian is also a mixology enthusiast.

Brian’s recommended reading is hard to narrow down to just one book, but he suggests starting with Start with Why by Simon Sinek and Unreasonable Hospitality by Will Guidara, along with The Four Agreements by Don Miguel Ruiz, each offering valuable insights for leadership, service, and personal growth.