What You’ll Be Doing
May include, but not limited to:
- Gather and document business requirements through stakeholder interviews, workshops, and system observations.
- Analyze business processes, workflows, and data to identify opportunities for process improvement and system optimization.
- Collaborate with business units to define requirements and design technology solutions that address business needs.
- Translate business requirements into functional specifications for technical teams.
- Provide business process mapping and gap analysis for continuous improvement.
- Provide second-level support for business-critical applications, troubleshooting issues and resolving user-reported problems.
- Perform root cause analysis for recurring issues and work with development teams to resolve them permanently.
- Support the deployment of application updates, patches, and new releases, ensuring minimal disruption to business operations.
- Monitor application performance, conduct health checks, and ensure optimal system functioning.
- Assist with user training and documentation to ensure business users can fully leverage the applications.
- Act as a point of contact for both technical teams and business stakeholders regarding application issues and improvements.
- Collaborate with the Service Desk to aim for first response resolution for application issues.
- 3rd tier support for all Service Desk escalated application issues.
- Participate in the on-call rotation with the TS team.
- Provides input on enterprise-wide technology planning, decisions, and processes
- Oversees and ensures compliance with industry and internal standards
What You’ll Be Doing
Responsibilities may include, but are not limited to:
- Greet everyone in salon with integrity, courtesy, and a friendly smile
- Be licensed and able to perform facial treatments, face, body treatments, waxing, make-up application and instruction, and retail product recommendations and sales
- Offer services and products the salon/spa has available according to the quality standards established by management
- Know how to operate all tools and equipment properly
- Evaluate clients specific needs and expectations
- Maintain opening and closing duties
- Complete an assessment of client and provide a prescription for products needed for maintenance
- Maintain acceptable level of cleanliness in room and equipment as required by law
- Participate in all coaching, salon/ company meetings, and training sessions
- Continually upgrade abilities through education and training made available
- Know pricing, services, and policies of the Spa
- Know names, purposes, benefits, procedures, and cost of every product offered, or know where to look for the information
- Display confidence and professionalism at all times
- Build retail and service business
- Hand out personal spa business cards
- Educate clients on skin care and makeup lines by sharing information of new industry changes concerning their need
- Fill out prescription pads and recommend products to each client
- Provide legendary service to clients
- Be able to recruit new clients
- Complete each service within the time frame designated for clients
- When not servicing clients, tend to additional job responsibilities
- Become proficient in our value added services
- Interact cooperatively with other spa team members to provide a seamless customer experience at the Spa
- Present a warm and gracious persona for customers and co-workers
- Maintain an educational excellence
- Present an exemplary professional standard in dress, personal grooming, hairstyle, makeup, language and healthy lifestyle.
- Practice the highest standard of sanitation and tidiness
- Actively build a repeat clientele, meet retail sales performance requirements, and consistently record and update all pertinent client records
- Ability to have flexibility and effectively multitask
- High level of organizational skills
- Provide each guest a "finishing touch" by applying makeup and making sure that they are ready to go back to their daily activities
- Follow health code procedures, including equipment sanitation/ sterilization
- Maintain high energy in order to work effectively in a fast paced environment
- All other duties that the Spa General Manager has set forth.
A Look Into Working at brick + brine
Working at Brick & Brine is a dynamic and rewarding experience that goes beyond just a job—it’s an opportunity to be part of a vibrant culinary community where creativity, teamwork, and passion come together to create memorable experiences for our guests. From the moment you step into our kitchen, you’re welcomed into a supportive and dynamic environment where collaboration and innovation thrive.
Whether you’re a seasoned chef, an aspiring bartender, or a hospitality enthusiast eager to learn the ropes, there’s a place for you at Brick & Brine. We believe in investing in our team members’ growth and development, providing ongoing training and opportunities for advancement.
So if you’re looking for more than just a job—if you’re seeking a place where you can grow, learn, and thrive while doing what you love—then join us and become part of something truly special at Brick & Brine.
What You’ll Be Doing
- Executing demands efficiently in a high volume restaurant
- Cooking menu items in cooperation with the rest of the kitchen staff
- Preparing food for service
- Ensuring that food is of high quality and served in a timely fashion
- Setting up and stocking stations with necessary supplies
- Stocking inventory
- Keeping work station clean
- Maintaining a positive and professional approach with coworkers and customers