The Training and Development Manager is responsible for designing and implementing training programs that enhance employee skills, leadership development, and career progression while aligning learning initiatives with business goals. This role partners with leadership to support employee relations and drive talent management, performance coaching, and succession planning while fostering a culture of continuous learning and engagement. As a strategic advisor, the T&D Manager collaborates with business leaders to drive organizational effectiveness and employee development initiatives that
support overall business success and employee engagement.
Principal Accountabilities
Training and Development
● Understand industry best practices related to job architecture and its ties to talent tenants, including:
- Competency models
- Career Mapping
- Succession Planning
- Learning Paths
- Assessments
● Design and develop instructional programs including classroom training, e-learning, and performance support using sound instructional design principles.
● Management of LMS.
● Develop instructional workbooks, facilitator guides, quick reference guides, and assessments.
● Design and implement program evaluations.
● Work with manager and cross functional teams to perform assessment of training and performance competencies and needs analysis.
● Facilitate human resource training programs for frontline and leader associates.
● Revise and maintain training content.
● Constantly review core training in terms of effectiveness and following of company vision, culture objectives and business strategy.
● Keep current with trends, best practices, &, new technologies.
Leader & Employee Engagement
- Coach team leaders in each business segment to achieve even better employee engagement, to include on-boarding processes.
- Develop and sustain a high performance culture through continuous improvement plans and collaborative efforts between leaders and associates.
- Develop and sustain with team leaders a high performance culture through continuous improvement of work systems and processes that aid in inspiring, training, developing and guiding leaders to achieve world class results.
Human Resources Business Partner
● Serves as a subject matter expert to all levels to the organization
● Partner with leaders to determine business challenges. Partner to determine strategies to help the business grow to support both employees and the business.
● Provide Employee Relations support to assigned division, including coaching, counseling, recommendation for corrective action, and approval of separations.
● Build and provide Human Resources service support for both leader and hourly associates within the assigned division.
Reporting Relationships
Reports to: Senior Human Resources Manager, Greenleaf Hospitality Group
Reporting to this position: None
Reports to: Senior Human Resources Manager, Greenleaf Hospitality Group
Reporting to this position: None
Working Relationships
● Guided by Senior Human Resources Manager, Greenleaf Hospitality Group
● Sustain working partnerships with the Human Resources team
● Actively create a working partnership with all Unit Leaders and associates in creating an engaging workforce that is culture, mission and vision-focused.
● Guided by Senior Human Resources Manager, Greenleaf Hospitality Group
● Sustain working partnerships with the Human Resources team
● Actively create a working partnership with all Unit Leaders and associates in creating an engaging workforce that is culture, mission and vision-focused.