What You’ll Be Doing

• Drive company shuttle as needed and maintain vehicle cleanliness
• Maintain general knowledge of hotel amenities, local attractions, and events
• Valet park guest vehicles while following safety procedures, applicable laws and ordinances
• Escort guests to their car, room, or outlet
• Deliver packages, amenities, etc. to guest rooms
• Assist guests with luggage
• Push bell cart
• Keep track of shuttle log and plan departure and arrival times accordingly
• Greet guests and open doors as they enter and exit the hotel
• Store guest luggage in an organized fashion
• Staff coat room for events
• Assist guests with removing luggage from their vehicles
• Direct guest to the Front Desk to check in
• Assist guests with knowledge about outlets and amenities in order to cross-sell
• Maintain vehicle cleanliness
• Strong analytical and navigation skills
• Able to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances
• Hold luggage with proper security precautions
• Drive the shuttle to and from the airport
• General area attractions and hotel knowledge
• Maintain an open communication line through all shifts