What You’ll Be Doing
Responsibilities may include, but are not limited to:
- Greet everyone in salon with integrity, courtesy, and a friendly smile
- Be licensed and able to perform facial treatments, face, body treatments, waxing, make-up application and instruction, and retail product recommendations and sales
- Offer services and products the salon/spa has available according to the quality standards established by management
- Know how to operate all tools and equipment properly
- Evaluate clients specific needs and expectations
- Maintain opening and closing duties
- Complete an assessment of client and provide a prescription for products needed for maintenance
- Maintain acceptable level of cleanliness in room and equipment as required by law
- Participate in all coaching, salon/ company meetings, and training sessions
- Continually upgrade abilities through education and training made available
- Know pricing, services, and policies of the Spa
- Know names, purposes, benefits, procedures, and cost of every product offered, or know where to look for the information
- Display confidence and professionalism at all times
- Build retail and service business
- Hand out personal spa business cards
- Educate clients on skin care and makeup lines by sharing information of new industry changes concerning their need
- Fill out prescription pads and recommend products to each client
- Provide legendary service to clients
- Be able to recruit new clients
- Complete each service within the time frame designated for clients
- When not servicing clients, tend to additional job responsibilities
- Become proficient in our value added services
- Interact cooperatively with other spa team members to provide a seamless customer experience at the Spa
- Present a warm and gracious persona for customers and co-workers
- Maintain an educational excellence
- Present an exemplary professional standard in dress, personal grooming, hairstyle, makeup, language and healthy lifestyle.
- Practice the highest standard of sanitation and tidiness
- Actively build a repeat clientele, meet retail sales performance requirements, and consistently record and update all pertinent client records
- Ability to have flexibility and effectively multitask
- High level of organizational skills
- Provide each guest a "finishing touch" by applying makeup and making sure that they are ready to go back to their daily activities
- Follow health code procedures, including equipment sanitation/ sterilization
- Maintain high energy in order to work effectively in a fast paced environment
- All other duties that the Spa General Manager has set forth.