Overview
The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.
What You’ll Be Doing
- Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events.
- Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.
- Recruit, train, and manage a team of tennis professionals and support staff.
- Build and maintain strong relationships with members, ensuring their needs and expectations are met.
- Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs.
- Develop and manage the racquets department budget, ensuring financial goals are met.
- Implement strategies to maximize revenue through program fees, lessons, and events.
- Conduct regular staff meetings, performance evaluations, and provide ongoing professional development opportunities.
- Plan and execute racquet sports events, tournaments, and exhibitions.
- Collaborate with marketing to promote events and attract members
- Engage with the local community to promote racquet sports and attract new members.
- Ensure that all racquet sports activities comply with industry standards, rules, and regulations.
- Implement and enforce safety protocols and procedures.
- Prepare regular reports on program participation, financial performance, and member feedback.
- Analyze data to identify trends and opportunities for improvement.