Overview:
The Accounts Receivable job is focused on managing all accounts receivable job duties at the Radisson Plaza Hotel.
What You’ll Be Doing
May include, but not limited to:
- Manage the billing and invoicing process for Hotel Operations, including but not limited to events, room stays, parking, leasing, sponsorships etc.
- Review current event resumes for any room comps, special pricing, etc.
- Responsible for collection of receivable balances for hotel guests, hotel events and other hotel functions
- Responsible for AR Aging reporting and summaries, ensuring revenue is collected in a timely manner
- Works with sales team on ensuring billing is sent out accurately and timely
- Reconcile payments in the Hotel PM system and Finance Software
- Prepares and reconciles check deposits
- Manages AR related parking ramp functions tied to hotel PMs
- Actively review Hotel PM and Finance Software to pinpoint and research short payments, skipped invoices, and past due balances
- Close out any open zero-dollar balance accounts in the Hotel PM system
- Review of daily revenue recognition for all hotel sales on terms
- Records all event invoices and settlements and upload into financial software
- Records Journal Entries for transfers between departments in financial software
- Support external and internal requests related to accounts receivable
- Assist in refining billing and contract review processes and procedures with a focus on continuous improvement
- Maintains strong relationships with Hotel Reservations, Finance, Sales, and Operations team members to ensure client needs are understood and met
- Communicates directly with guest/clients of the hotels to collect payment for direct-billed balances; keeps accurate records of collections activities
- Apply payments in hotels posting master system as specified on remittances daily as they are received
- Manage all tax exempt and 501 c(3) paperwork related to groups in house
- This position will be officing out of the Radisson in Downtown Kalamazoo